Outlook 365 Email Keeps Asking For Password Mac

After deleting entries in Keychain related to office, exchange, and adal restart computer. In Keychain lock the login entry. Open Outlook input password to allow access to Keychain again - Continue with steps to input password into the password textbox under Tools Accounts mailbox(es) having issues - Restart Outlook. Solve “Outlook keeps asking for password” Manually. There are lots of solutions that you can perform for fixing the Outlook issue. Resetting the Outlook login settings. The very first method is resetting the login setting for Outlook using Windows Credentials Manager by following steps. Visit the Control Panel and press Credentials Manager.

If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

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Why is Mail asking for your password?

Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

  • You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
  • Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
  • Your email provider deactivated or suspended your account. Contact your email provider for help.
Outlook

Check your password in Internet Accounts preferences

Depending on the type of email account you're using, you might be able to correct the password as follows: Citect scada software protection failure.

  1. Quit Mail. If it doesn't quit, you can force it to quit.
  2. Choose Apple menu  > System Preferences, then click Internet Accounts.
  3. Select your mail account in the sidebar.
  4. If you see a password field for your account, delete the password and type the correct password.
  5. Close System Preferences, then open Mail and try using your account again.

If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.

Remove your account, then add it back

If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.

Change Outlook 365 Email Password

Learn more

Outlook Keeps Asking For Password

  • If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. The password that you use with iCloud Mail is your Apple ID password. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password.
  • If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.
Learning has never been so easy!

So, I was having this BRUTALLY annoying issue on my macs (when I work from home, I work on my mac) where, every time I launched Outlook 2016, I would be prompted to login with my credentials.. Just super annoying and unnecessary.

Theres a ton of documentation on 'how to fix this' but a lot of it misses an important step (also, a facepalm step).

6 Steps total

Step 1: Open the Keychain

Theres a bunch of ways to do it, but ultimately, the easiest way is to press CMD+Space, to open spotlight, then search 'Keychain Access'.

Outlook 365 Email Keeps Asking For Password Mac Os

Step 2: Clear old items relating to Exchange/MS login in the keychain

Asking

According to a Microsoft Representative, the best option here is:

Make sure you quit Outlook and other Office apps.

Search 'Exchange' under Login --> All Items and delete everything (NOT EVERYTHING - take a look and make sure you're only deleting entries that are in some way related to Microsoft)

Search 'Office' and delete everything
Search 'ADAL' and delete everything

Step 3: Open Outlook & Login

Outlook Keeps Asking For Imap Password

Yea, I know, we're trying to fix this - but you have to log in this ONE more time..

Keeps

Step 4: Open Outlook Preferences from the menu

Click Outlook -> Preferences in the menu bar

Step 5: Open Accounts

Open the Accounts Section..

Step 6: Finally.. Add your password

Seriously - this is critical! Add your password in the password field for the account in question, then close the preferences window.

NOW - when you restart Outlook you SHOULD NOT have to login!

While this isn't the most difficult or pressing issue in the world, it most definitely is annoying! I hope this guide helps some folks!

References

  • michaelkummer.com
  • Microsoft TechNet Discussion

5 Comments

  • Chipotle
    Tony Bongiorno Jul 19, 2017 at 06:07pm

    Thanks for posting. I've seen this quite a few times from multiple users

  • Sonora
    TMagro Apr 8, 2019 at 07:45pm

    Tried and still not working for me. Box will not go away. :(

  • Pimiento
    spicehead-pn1ix Jul 16, 2019 at 04:02pm

    Thanks for posting, but the login box still appears. A question -- when I searched Exchange, should I delete the Private Exchange Key (two of them) and Public Exchange Key (also two files)?

  • Pimiento
    spicehead-xgxh2 Aug 6, 2019 at 06:33am

    still not working for me. I have 3 office 365 accounts, and every time I should enter the password 3 times for each account. It is really annoying

  • Sonora
    earthsound Mar 31, 2020 at 06:22pm

    A couple of steps we added to our recipe to workaround this longstanding issue:

    - Open Keychain Access > View > Show Invisible Items
    - After deleting entries in Keychain related to office, exchange, and adal > restart computer.
    - In Keychain > lock the login entry.
    - Open Outlook > input password to allow access to Keychain again
    - Continue with steps to input password into the password textbox under Tools > Accounts > mailbox(es) having issues
    - Restart Outlook

Comments are closed.